GROUP BOOKING POLICY
For groups of 9 or more, we can offer the exclusive use of our private function room by arrangement, subject to a room hire fee.
Payments for a reservation can be arranged over the phone 09 307 5979.
Note: For casual group drinks and nibbles, we often have plenty of standing room on the deck and in the ‘Boatshed’ Bar, which require no booking or fee. These areas can not be reserved and are available on a first come first served basis.
GROUP BOOKINGS TERMS AND CONDITIONS
• If you are booking for a group of 9 or more, we require a room hire fee to secure the private function room.
• No bookings will be confirmed until the deposit has been paid and shows in our account.
• The room hire fee is refundable up to 48 hours prior to the booking time, after which the room hire fee will become non-refundable.
• You must confirm the number of people attending your booking 24 hours before the time booked.
• The host/contact person is responsible for the bill, unless arranged prior to the event date.
• Only one account per party is issued – We regret that we do not accept separate payments.
• We accept deposits via EFTPOS, cash, bank deposits and all major credit cards.
• If you are more than 30 minutes late for your booking we reserve the right to cancel your booking. If you expect to be late, please call us in advance and we will do our best to keep your seats or make other seating available.
We appreciate that the above must seem like a lot to consider when making a group reservation, but we think its better to outline all of our policies so everyone understands and is ultimately happy. If we are all on the same page we can focus on making your event the very best it can be.
BANK DEPOSIT PAYMENT
After you have paid the room hire fee please email or call us to confirm your reference and the date deposited. The account details for group booking deposits are as follows:
Please do not hesitate to contact our Booking Manager on 09 307 5979 or e-mail email@example.com should you have any queries.